Shipping policy

Shipping Policy

Last updated: 01/12/2025

1) Processing time
Orders are typically processed within [2 - 3] business days. During busy periods, processing may take longer.

2) Delivery
Estimated delivery times after dispatch:

• UK Standard: [2 to 4] business days

• UK Tracked (if offered): [1 to 3] business days

• International (if offered): [6 to 14] business days

Delivery times are estimates and can be affected by courier delays, weather, or peak periods.

3) Shipping costs
Shipping costs are calculated at checkout based on your location and selected shipping option.

4) Order tracking
If your shipping option includes tracking, you will receive tracking details by email once dispatched.

5) Incorrect address
Please ensure your delivery address is correct at checkout. If an order is returned to us due to an incorrect or incomplete address, we may need to charge for re-shipping.

6) Missing or delayed parcels
If your parcel appears delayed or missing, contact us at info@flavadent.co.uk with your order number. We will help you investigate with the courier.